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Customer service
The channel for general questions, system information and new service requests
Contact us
Let's drive the future of your operation
Our team is ready to understand your company's challenges and show how Cavok can take your management even further.
Talk to the right department
View the contact channels for each department.
Sales
Presentations, proposals and solutions for your operation
Support
Technical assistance for clients already using Cavok solutions
Administrative
Administrative information, documents and supplier relations
Human Resources
The channel for recruitment processes and matters related to the Cavok team
Management
A direct channel for institutional and strategic matters
Executive Board
The institutional channel for matters addressed to Cavok's executive board
Where we are
Would you like to learn more about Cavok? We are ready to welcome you!
Alpha Mall Graciosa
Rua Iapó
Alphaville Graciosa, Pinhais - PR
CEP: 83413-510
+55 41 3606-9143
comercial@cavoktecnologia.com
Frequently asked questions
How does Cavok implementation work?
The implementation of the Cavok System is carried out remotely and may take up to 16 weeks, following a schedule defined according to the contracted modules. The process begins with essential registrations and progresses in an organized manner through the system's modules and features.
During implementation, Cavok provides unlimited training at no additional cost, with the client's team participating in the required training, testing and validation activities.
During and after implementation, the client has access to unlimited technical support during business hours through the Customer Center, telephone and WhatsApp, as well as 24-hour-a-day, 7-day-a-week access to the Customer Center to open support tickets and consult online manuals.
Which segments does Cavok serve?
In the aviation sector, the Cavok System supports 8 ANAC regulations: 90, 91, 121, 135, 137, 141, 142 and 145. However, the system also supports nautical and road operations.
Does the system serve companies of every size?
Yes. From simple to large operations, the system adapts to and integrates the processes of every department in the company.
Does Cavok integrate with other systems?
Yes. Other systems can be integrated with Cavok. However, each integration is customized and must be carefully evaluated to ensure data security and integrity.
How do support and customer service work?
Cavok support can be accessed through our Customer Center, where users can open support tickets and access system manuals at any time. Assistance can also be requested via WhatsApp and telephone during business hours, along with unlimited online training.
Still have questions? Talk to one of our specialists
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